Frequently Asked Questions
Everything you need to know about our premium outdoor attire and services.
What is the quality of the tweed used in your products?
We use only the finest 100% British wool and authentic Harris Tweed, woven to withstand the elements while maintaining a classic, sophisticated aesthetic.
How should I care for my tweed garments?
To preserve the natural fibers, we recommend professional dry cleaning only. For minor spills, spot clean gently with a damp cloth and allow to air dry away from direct heat.
What are your shipping times and costs?
We offer standard shipping within 3-5 business days and express shipping within 1-2 business days. Shipping costs are calculated at checkout based on your location and order weight.
What is your return and exchange policy?
We accept returns and exchanges within 30 days of purchase, provided the items are in their original condition with all tags attached. Return shipping is free for domestic exchanges.
Do you offer international shipping?
Yes, TweedOutdoor ships worldwide. Please note that international orders may be subject to local customs duties and taxes, which are the responsibility of the customer.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern payment options like Apple Pay and Google Pay for a secure checkout experience.